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About us
Resources & Services
At Poolstar, our mission is simple: to make innovation accessible to everyone. For years, we have imagined and developed products that transform the experience of the garden, pool, well-being, and water leisure into moments of pleasure, relaxation, and freedom.
Order with one click, track your deliveries, access your invoices, and enjoy exclusive offers. With the Poolstar Pro Space, gain efficiency with clear logistics tracking, sales assistance tools, and a loyalty program.
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Based in France, our after-sales service offers a quick and expert response. Professionals benefit from a direct line with dedicated contacts. Individuals can open their case on assistance.poolstar.fr and easily track the progress online.
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Repairability, parts available for 7 years, in-house workshop... These are just some of the concrete actions that reflect our CSR approach. This comprehensive approach, combining social, environmental, and ethical responsibility, was awarded the Ecovadis Silver Medal in 2026.
Learn moreAccess our online support database: tutorials, manuals, FAQs, spare parts... everything is available 24/7 to help you install, repair, or maintain our products independently.
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