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Resources & Services
About Poolstar
At Poolstar, our mission is simple: make innovation accessible to everyone. From the beginning, we have designed and developed products that transform your pool, garden, wellness, and water leisure experiences into moments of pleasure, relaxation, and freedom.
Order with one click, track deliveries, access invoices and enjoy exclusive offers. With Poolstar’s Pro Area, increase efficiency with clear logistics tracking, sales tools, and a loyalty program.
Log In
Based in France, our after-sales service provides quick and expert responses. Professionals have direct contact with dedicated agents. Individuals can open a ticket on assistance.poolstar.fr and easily track progress online.
Online Support
Repairability, parts available for 7 years, internal workshop... These are just a few of the concrete actions that illustrate our CSR approach. This global commitment—social, environmental, and ethical—was recognized with the Ecovadis Bronze medal in 2025.
Learn MoreAccess our online support base: tutorials, manuals, FAQs, spare parts... everything you need, available 24/7 to help you install, repair or maintain our products independently.
Support Site
